Privacy policy

Last updated: 1 November 2026 · Demo document for a design mock

1. What we collect

• Account data: name, email, password (hashed), and optional profile details.
• Transaction data: bid purchases, bids placed, wins, orders and payment references (we never store full card numbers).
• Usage data: pages viewed, auctions watched, device and browser information.
• Support data: messages you send our team.

2. How we use it

To run auctions and deliver your wins, process payments, prevent fraud, provide support, improve the product, and — only with your consent — send promotions. We do not sell your personal data.

3. Sharing

We share data only with service providers who help us operate (payment processors, couriers, cloud hosting), under strict confidentiality, and where required by law. Winner first names and cities may appear in the public win gallery; you can request removal.

4. Security

We use encryption in transit and at rest, hashed passwords, access controls and regular security reviews. No method is 100% secure, but we work hard to protect your information and will notify you of any breach as required by law.

5. Your rights

You can access, correct or delete your account data, opt out of marketing, and request a copy of your data. Visit Settings or email us. We respond to verified requests within 30 days.

6. Cookies

We use essential cookies to keep you logged in and remember preferences, plus optional analytics cookies to understand usage. You can control non-essential cookies in your browser settings.

7. Contact

Questions or requests? Email privacy@vayka.in or write to our Data Protection Officer, Vayka Commerce Pvt. Ltd., Bengaluru, India.