Help centre
How can we help?
Search the FAQs below or reach out — our team replies within 4 hours, 7 days a week. Call us free on 1800-123-4567.
Getting started
New to bid-to-win auctions? Learn the rules in 30 seconds.
Bids & payments
Buying bid packs, cost per bid, refunds on unused packs.
Shipping & tracking
Free tracked delivery, timelines and digital gift cards.
Easy refunds
14-day no-questions returns and replacements.
Platform rules
Fair-play rules, win limits and account policy.
What's the catch?
How Vayka makes money and why it's legit.
Quick answers
Frequently asked questions
Talk to a human
Contact support
Can't find your answer? Send us a message and we'll get back to you within 4 hours. For urgent order issues, call our free helpline.
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